- In stock, ready to ship
- Inventory on the way
- Fast & Free UK shipping (on orders £55+)
- Easy 30 days Returns & 100 days Exchanges
- Made in UK with Fair Wages
How to measure my dog?
- Back length: Measure along the back from the base of the neck to the base of the tail
- Chest width: Measure around the widest part of the chest
- Neck circumference: Measure around the neck
Delivery Methods & Prices
- Free if you spend £55 or more or:
- Standard (3-5 Working Days*) £3.95
- Express (1-3 Working Days*) £4.95
- Next Day (1 Working day*) £9.95
- Free Pick Up from Dogsnug London Shop (1-3 Working Days*)
*Order must be received before 1pm, Mon-Thu
- Tracked (5-7 working days) £10.50
Rest of the World
- Tracked (8-10 working days) £15.95
Need a Different Size? We offer a generous 100 days* exchange time for unworn/unused products. **
We hope you love it, but you have 30 days* to return an item for a refund if it's not suitable. **
*Days are counted from the day you receive the item until the day we receive the item back. These are calendar days.
**Product must not have been worn or damaged, and all tags & packaging must not have been removed.
**Personalised items or made to order are non-refundable unless faulty.
**The refund will not include the delivery fee. Goods are returned at your own cost.
**Refunds for orders with free shipping will be deducted £3.95 for the Standard Shipping rate
To Return or Exchange:
Please notify us with your Order Number using the "Ask a Question" tab in this page or email us: email@example.com
Returns & Exchanges address:
Dogsnug & Friends
Returns & Exchanges
54 Stoke Newington Church St
London N16 0NB, UK
Please include a note with your order number and whether you require a refund or exchange. Returns without a note result in considerable delays in processing, and in some instances, we are unable to match the return to an order number.